Peter Kang

I was talking with a young founder whose software helps agencies deploy and manage AI voice agents for their clients. He talked about how so many of the “AI-native” agencies that became his customers last year flamed out quickly. They might have ramped up revenue with aggressive outbound campaigns and sales efforts, but they ultimately couldn’t retain their clients and had to shut down. Many were fresh-out-of-college types looking to ride the AI wave and […]

An employee at one of our agencies suddenly passed away in April. She was an important team member, a “glue” person whom everyone appreciated and respected. Her passing was a huge shock for the team. It was yet another reminder that our time here is finite, that unexpected things can happen, and that life and work go on with or without us. Sei-Wook and I are coming up on 20 years since we started our […]