All posts tagged: agency-journey

Agency Journey Episode 10 (Y15M1)

Leave a comment

We’ve been gradually increasing our headcount as of late to keep up with growing accounts and new projects. We’ve also been hiring for non-billable roles to support with different business functions. These are all important investments as we look to scale the agency. However, a lesson for me to keep in mind is that headcount does not necessarily equate to success. I recommend this short 10-min podcast featuring Greg Alexander, the author of The Boutique, where […]

Agency Journey Episode 9 (Y14M12)

Leave a comment

There’s momentum and energy in the air at Barrel. And it’s not only because we launched new work for clients or won new business. It’s the result of committing to big goals, making hard decisions, and following through on proposed changes. It’s operating from a mindset of “why not?” and “why not us?” vs. one of fear and scarcity. It’s taken me and Sei-Wook nearly 15 years to find our way to where we are […]

Agency Journey Episode 8 (Y14M11)

Leave a comment

Even after all these years, it still stings when I learn that a Barrel team member has decided to give notice and move on from the company. There are many reasons why people leave, but I can’t help feel like we’ve let them down somehow. It stings the most when I first hear the news because my mind races towards thinking about all the things we failed to do to keep that person. With time, I chill […]

Agency Journey Episode 7 (Y14M10)

Leave a comment

It’s been over half a year since I started writing these and looking back on my previous posts, it’s incredibly humbling to see that the ideas I felt so sure and optimistic about at the time didn’t pan out the way I thought. Likewise, there are areas that I felt we had largely figured out or were trending in the right direction but in hindsight, it looks like we’re still trying to find our way. […]

Agency Journey Episode 6 (Y14M9)

Leave a comment

My brain’s been on fire the past couple of months as I’ve been processing and applying concepts from a few books that have resonated deeply with me. They are: The Courage to Be Disliked by Ochiro Kishimi and Fumitake Koga, The Three Laws of Performance by Steve Zaffron and Dave Logan, and An Everyone Culture: Becoming a Deliberately Developmental Organization by Robert Kegan and Lisa Laskow Lahey. A common theme that runs through these books is […]

Agency Journey Episode 5 (Y14M8)

Leave a comment

Refreshed and back from the holiday break, it’s been a very fast-paced and intense January. Let’s jump in to episode 5. About Agency Journey: This is a monthly series detailing the happenings of my agency Barrel, founded in 2006. You can find previous episodes here. Highlights A Week of Looking Ahead The week of January 11th was a crucial “planning” week to help us prioritize initiatives and set goals for 2021. One session, two and half hours long, […]

Agency Journey, Episode 4 (Y14M7)

Leave a comment
Barrel Agency Journey Episode 4

One question that’s kept up coming up again and again in my mind the past few weeks has been: “Are we in a better place than we were a year ago?” In other words, what kind of progress have we made? One bit that’s been a damper towards the end of the year has been the slowed momentum in new business won and receivables collected in Q4. While we’ll finish the year slightly above where […]

Agency Journey, Episode 3 (Y14M6)

Leave a comment

The past four weeks haven’t been the smoothest of times. We’ve had some hiccups in delivering for our clients that’s led to frustration for our clients and scrambling on our end to make amends. New business activity has also been slower than we’d like, so our numbers aren’t looking great at the moment. I trust that things will improve and we’ll find a way through these rough patches. What I’ve come to value more and […]

Agency Journey, Episode 2 (Y14M5)

comment 1

As someone who grew up watching and playing a lot of sports, especially football and basketball, the final quarter of the year in business excites me in a way that the 4th quarter might motivate and energize a competitive player. If there’s anything left in the tank, I want to put it all out there. Knowing there’s a holiday break to end the year, I want to give it my all and get lots of things done […]

Agency Journey, Episode 1 (Y14M4)

comments 3

Intro to a New Series I’m 14 years and 4 months into running Barrel, a digital agency that I started with Sei-Wook Kim back in 2006. We’re a team of 30+ full-time employees and dozens of contractors all over the world. We work with a number of brands and organizations to build and optimize their websites and help them on their marketing efforts across email, social, and search. We’re on track to do about $7 […]