Peter Kang

One of the hardest calls for an agency leader comes when the business grows and hits a true inflection point. Client expectations rise, operations get more complex, and the team needs stronger, more adaptive leadership. Despite coaching, consultants, and other support, a long-tenured team lead may simply stop growing. They reach a ceiling or show little interest in evolving with the agency’s new demands. This creates a real dilemma: balancing loyalty to the past with […]