Month: May 2022

Agency Journey Episode 21 (Y15M12)

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This is the last episode of Year 15 – it’s wild how fast the last 12 months happened and the roller coaster ride we’ve been on as a business. Looking back to last May, I was feeling pretty good about the record level of new business deals we were landing and also eager to roll out major org changes to set us up for scale. A year later, we’ve struggled to keep apace last year’s […]

Resisting the Urge to Problem Solve

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The siren call comes several times a week–someone on my team is navigating a challenge, usually having to do with a client or between team members. Whether through email, Slack, or on a Zoom call, the person usually starts by providing me with some context and then highlighting the problem. The person then concludes with a question that immediately sets my mind ablaze: “What should we do?” Having been in hundreds of situations dealing with […]

Ten Reminders for When Times Are Tough

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In our lives, we come across tough times at one point or another. The degree, intensity, and duration of the situation may vary. It could be personal, professional, family-related, financial, health-related, or any combination happening at the same time. For me, one aspect of growing older that I’ve appreciated is the expanding toolbox of concepts, experiences, behaviors, and mantras to meet these tough times. Make no mistake, I still struggle with the stresses of my […]