Month: March 2018

The Importance of Client Satisfaction

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customer-satisfaction

I’ve been giving a lot of thought to how we can best get a sense of the health of our business at Barrel. There are the usual metrics like inbound leads, deals in the pipeline, and expected revenue from signed clients. There are also in-project metrics like profitability and how we’re tracking towards meeting milestones and deadlines. But the more I’ve explored this, the more I am convinced that the most important metric is one […]

Halfway Through My Thirties, How’s It Going?

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mid-thirties

I turned 35 today. I spent the day watching some TV, going for a run, doing the laundry, catching up on work, and eating delicious meals cooked by my wife Mel. It was a peaceful and restful Sunday, just what I wanted. Throughout the day, I found myself thinking about how I’ve hit the mid-point of my thirties. I was reminded of a blog post I wrote 5 years ago,┬áThree Things to Consider for My […]